Careers

Mazda Amarillo is a proud member of The Khoury Group Family of dealerships. The Khoury Group, founded by Nick Khoury, operates seventeen dealerships throughout Texas, carrying eleven brands: Chevrolet, GMC, Chrysler, Dodge, Jeep, Ram, Ford, Hyundai, Toyota, Mazda and Mitsubishi.

Dealership locations include: Amarillo, Brady, Corpus Christi, Del Rio, Dumas, Eagle Pass, East Bernard, Fort Stockton, Mineral Wells, Odessa, and Wharton.


-Receptionist / Front Desk

Would people describe you as warm and friendly? Do you have phone experience, and enjoy talking to people? We are looking for high-energy people who make our customers feel welcome over the phone and in person! As our receptionist, we want someone with a winning attitude and a professional appearance to be the voice and face of our dealership.

Responsibilities:

  • Answer dealership phones, greet and receive customers

  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson

  • Work cooperatively with the sales and service teams

  • Communicate with callers and visitors in a professional, friendly, and efficient manner

  • Assist in scheduling and confirming sales appointments

Qualifications:

  • Excellent listening/communication skills, outgoing and positive personality

  • Punctual nature and ability to handle schedule flexibility and dynamic work environment

  • Professional appearance and eager to improve on all aspects

  • Valid driver’s license and clean driving record


-Sales Professional

Do you have what it takes to be an automotive sales professional? Interested in a career where you control your earning potential? Do you have prior sales experience, but you are not going anywhere in your current job? If you have the passion, energy, character, and talent, Mazda Amarillo has the environment for you to thrive in. We find exciting new ways to sell cars every day, and creativity and variety are valued sales tools in our organization. The result is a fast and fun setting where a self-motivated individual can write their own paycheck. Mazda Amarillo will train you for a career with greater income potential than almost any other industry! No experience necessary, in fact it's preferred! Medical benefits, matching 401k, paid vacation time, and cash in hand bonuses. 

*******Only a limited number of applicants will be selected!*******


-F&I Expert

We are looking for an experienced Finance Manager who has worked in an automotive dealership setting before. You must be a strong leader who is knowledgeable and confident in the area of automotive finance and understands the importance of customer service.

Responsibilities:

  • Helping customers with the finances of their transactions and promoting services or warranties that will help the customer have the best experience possible.

  • Effectively structures deals for maximum profitability

  • Effectively closes deals

  • Completes financial procedures and all related documents punctually throughout the sales process

  • Ensures that sales employees understand the financing process to promote efficient sales and financing processes. 

  • Communicate informatively with customers regarding the financing process to ensure understanding and avoid any confusion.



-Sales Manager

We are looking for a qualified Sales Manager, who is a results-driven individual with a passion for sales and customer service. Qualified candidates must have high energy with a positive attitude willing and able to train and lead a sales team. Must have a minimum of two years experience in Sales Management in the Auto Industry.

Qualifications:

  •  Proven experience as a Sales Manager or in a similar sales role

  •  Strong leadership skills with the ability to motivate and inspire a team

  •  Excellent communication and interpersonal skills

  •  Demonstrated ability to meet or exceed sales targets

  •  Customer service-oriented mindset with a focus on building long-term relationships

  •  Strong analytical and problem-solving abilities

  •  Proficient in using CRM software and other sales tools


-Service Receptionist

We are looking for a dedicated person to fill our growing service department, who can be our first point of contact for customers and visitors and provide quality customer service. Our ideal candidate would have excellent customer service skills, be able to multitask in a fast-paced environment, and have basic computer skills. Experience in the automotive industry is preferred but not required.

Responsibilities: 


  • Answer phone calls and respond to emails

  • Greet customers and visitors

  • Schedule appointments

  • Handle other front desk duties as needed


Requirements: 


  • High school diploma or GED certificate

  • Excellent customer service skills

  • Good communication skills

  • Basic computer skills

  • Ability to multitask


-Service Advisor

We are looking for that special person that can take charge and ensure our customers are taken care of in the Service Drive. As a Service Advisor with Mazda Amarillo, you will be the person that our customers look to when they need help with their vehicle. We need a Service Advisor who will take on the large role of building relationships with our customers.

You will have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility. Our Service Advisors will always need to conduct themselves professionally. They need to represent Mazda brand standards by delivering the highest quality customer experience. All applicants should highly value honesty and integrity.

The ideal candidate:

  • Minimum 1+yrs prior Service Writer/Advisor Experience REQUIRED

  • Experience using CDK is a huge Plus

  • Must be team oriented and focused on a High Level of Customer Service

  • Should possess knowledge of automotive industry and parts

  • Knowledge/Experience with Mazda products is a huge plus

  • Excellent sales skills

  • Must be honest and ethical and possess good communication and organizational skills

  • Must be on time and dependable

  • Must be able to work in a fast-paced environment

Responsibilities:

  • Greet every customer that enters our facility with hospitality and respect.

  • Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.

  • Manage the store’s workflow in an effective and efficient manner.

  • Consistently and effectively sell our services without jeopardizing honesty and integrity.

  • Maintain a positive attitude and team atmosphere at all times.

  • Communicate on the phone in a clear, professional manner


-Service Tech

Are you looking for a new opportunity? Do you want to spend your day doing something you love? We are looking for Entry Level Mechanics to Experienced Service Technicians! In this role, you will perform vehicle service and repair work as assigned in accordance with dealership and factory standards. You will be responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.

Requirements:

  • Previous service tech experience is required

  • Experience with our brands is a plus but not necessary

  • Must be a team player

  • Valid driver's license and good driving record

  • All applicants must be authorized to work in the USA

Responsibilities:

  • Perform work as outlined on repair order accurately in accordance with dealership and factory standards

  • Diagnose cause of any malfunction and perform repair

  • Communicate with parts department to obtain needed parts

  • Examine the vehicle to determine if additional safety or service work is needed.

  • Notify service advisor if additional work outlined is not needed or if more time will be required

  • Document work performed

  • Keep shop area neat, clean and be able to account for all dealership-owned tools at all times

  • Willingness to learn with hands-on training

-Parts Advisor

As a Parts Counter Advisor, you will be responsible for assisting customers with their parts needs, maintaining inventory levels, and providing exceptional customer service. Our ideal candidate would have experience in the automotive industry, excellent communication skills, and a passion for delivering exceptional customer service. You must be detail-oriented, organized, and able to work in a fast-paced environment.

At Mazda Amarillo, we offer competitive pay and benefits packages, ongoing training and development, and a supportive team environment. You will have access to the latest technology and tools to help you succeed, as well as opportunities for advancement within the company.

Responsibilities:

  • Set up orders for shipment, delivery or pick up

  • Provide in-store customer service for browsing customers, current service customers, and general overall knowledge of available upselling opportunities

  • Sale of automotive serviceable parts/ replacement parts/ tires

  • Updating customers on statuses of backordered items and current placed orders

  • Answering incoming calls regarding sale of parts and customer inquiries

  • Keep current on parts inventory

  • Work as a team with Parts and Service Staff

You will be expected to provide excellent customer service to our patrons, engage appropriately, and present automotive parts inventory to them in an efficient and professional manner.


-Make Ready 

Are you interested in entering the Automotive Industry? Do you have a passion for cars, but don’t know where to start? We are looking for dedicated and reliable people to clean and detail our vehicles. With room for advancement, and no experience necessary, this is the perfect job to get you started on your Automotive Career! We offer competitive compensation and opportunities for growth within the company. Apply now to become part of our dedicated team!

Responsibilities:

  • Clean and vacuum vehicles for service customers after repair to include: exterior, interior, underside, trunk area, under hood and more.

  • Retrieve vehicles from and return to shop or storage area

  • Ensure that working area is kept clean

  • Demonstrate behavior consistent with the Company’s Vision, Mission and Values in all interactions with customers, co-workers and suppliers

  • Adhere to all company policies, procedures and safety standard

  • Inspects quality of work performed to ensure guest satisfaction

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